🌟
Fanplayr Portal
  • Fanplayr Portal
    • Navigation
    • Translations
    • Translation Languages
  • Insights
    • Usage
    • Filtering Results
    • Dashboards
      • Overview Dashboard
      • Reports Dashboard
      • Campaign Details Dashboard
      • Timing Analysis Dashboard
      • Inbound Analysis Dashboard
      • Customer Analysis Dashboard
  • Campaigns
    • Campaign List
    • General
    • Segmentation
      • Introduction
      • Segments
      • Targeting Actions
      • Experiments
      • Offers
    • Domains
    • Options
    • Publish / Validation
  • Messaging
    • SMS
    • Web Push Notifications
  • Merchandising
  • Creative
    • Getting Started
    • Video Tutorials
    • Editing Widgets
      • Creating a Widget
      • Widget Types
      • Editor Overview
      • Using Components
      • Editing Text
      • Using Images
      • Using Actions
      • Widget Settings
    • Managing Widgets
      • Publishing & Revisions
      • Using Widgets in Campaigns
      • Archiving Widgets
    • Advanced Topics
      • Property Scopes
      • Web Fonts
      • Third-Party Tracking
    • Appendix
      • Creative Editor Use Cases
    • Component Reference
      • Text
      • Shape
      • Image
      • Button
      • Email Collection
      • Form Control
      • Cart
      • Wallet
      • View
  • Streams
    • Defining Streams
    • Endpoints
  • PrivacyID
  • SiteSpeed
  • Scheduled Reports
    • Basic Scheduled Reports
    • Advanced Scheduled Reports
  • Account Settings
    • Personal
    • Account
      • Company
      • Users
      • Agency
      • Preferences
      • Security
    • Store
      • Linked Store
      • Domains
    • Billing
      • Conversions
      • Conversion Definitions
      • Invoices
    • Other
      • Custom Data
      • Form Responses
      • Export Emails
      • Shared Rulesets
      • Campaign Performance Emails
      • Downloads
      • Exceptions
      • Scheduled Reports
      • Agency Reporting
  • Session Viewer
    • Timeline
    • Session Details
    • User Details
    • User History
  • Integrations
    • Store / Website
    • PrivacyID
    • Email Service Providers
    • SMS
    • Web Push Notifications
    • Merchandising
    • Link Decoration
  • Troubleshooting
Powered by GitBook
On this page
  • Collected Data
  • Link Captured Emails to Users
  • Accessing Form Responses

Was this helpful?

  1. Creative
  2. Component Reference

Form Control

The Form Control component provides a simple mechanism for collecting text responses from users. These responses appear under the Account > Form Responses section in the Fanplayr Portal.

  • Multiple form controls can be used in a view.

  • Each control must have a unique tag name.

  • The view must also have a button component with the Submit Form Data action.

Collected Data

Aside from actual response collected, the Submit Form Data action also records:

  • The current contents of the customer's shopping cart, including totals, product names and quantities if available.

  • The campaign name, widget name and version.

  • The current widget language, breakpoint and variant if the widget has any specifically defined.

Link Captured Emails to Users

You can optionally choose to link any captured email address to the user when a form response is submitted. This is enabled via the Link Email to User option in the Submit Form Data action.

Linking an email to a user has two impacts:

  • The captured email will also be added to the list of emails captured for the current campaign.

  • The captured email will be added to the user's profile, which then enables segmentation rules such as User Collected Email.

Accessing Form Responses

Each response is given a status, which allows you to filter new responses from ones you've already handled. The Form Response screen also allows you to filter responses by date, campaign and widget.

Form responses may also be exported in CSV format, however, this will exclude shopping cart details as they are not compatible with CSV format.

Form Response Notifications

PreviousEmail CollectionNextCart

Last updated 3 years ago

Was this helpful?

Form responses are available under the section in the Fanplayr Portal. Responses are collected and made available in real-time.

You can choose to be notified via email when a customer submits a form response. You can add multiple notification emails and customize the email subject under in the Fanplayr Portal.

Account > Form Responses
Account Settings / Preferences
Video — Demonstrates capturing a form response and viewing it in the Fanplayr Portal.