Twilio

Send messages SMSs and WhatApp messages

Twilio integration can only be used as a destination. This is the capabilities available:

• Send Message

Authentication

These parameters are necessary to connect to your Twilio account:

• Account SID

• Auth Token

You can retrieve this information in your Twilio account by navigating to:

• Account --> Keys & Credentials --> API Keys & Tokens

Capabilities

Send Message

These properties must be defined:

1. A valid Twilio phone number used to send messages

2. The text of the messages

3. If the messages will be sent via SMS or WhatsApp

To send messages via WhatsApp you need to set up special permissions in Twilio. This can be done using their self sign up process.