Consent
Last updated
Last updated
Your users need to give consent to be contacted by you, both to keep them happy, and to apply by local laws such as or .
Fanplayr 360 allows you to set consent for specific channels such as email or sms, along with granular detail over the purpose and topics your users want to be contacted about.
The above example screenshot shows consent given by a Profile to be contacted by SMS for transactional messages, an by email (at different email addresses) for different purposes and topics.
This example screenshot shows consent being tested before sending an SMS in an Automation.
A list of consents given by a user can be viewed in the , can be checked in and filtered upon in , and .
Consent can be set (or removed) using our or . Some integrations may also add or remove consent ie an integration with an ESP.