Messaging

INFO

Message events use the $message Semantic Object. This includes a type such as "email", "sms" or "web-push" which defines the type of message.

Message Sent

Indicate that a message has been sent.

• $message - Message

Message Bounced

Indicate that a message bounced when trying to send.

• $message - Message

Message Errored

Indicate that a message errored when trying to send. This is used for errors that are not bounces.

• $message - Message

Message Reported

Indicate that a message has been reported as Junk or SPAM.

• $message - Message

Message Delivered

Indicate that a message was delivered.

• $message - Message

Message Viewed

Indicate that a message was viewed.

• $message - Message

Message Interacted

Indicate that a message has been viewed.

• $message - Message

Message Subscribed

Indicate that a message type was subscribed to.

• $message - Message

Message Unsubscribed

Indicate that a message type was unsubscribed from.

• $message - Message

Message Consent Requested

Indicates that consent has been requested to message a user. For Web Push this would be used to indicate that the browser Web Push authorization was requested. For emails it may be that an email was sent confirming subscription status.

• $message - Message

Message Consent Granted

Indicates that a user granted consent to be messaged. For Web Push this would be used to indicate that the browser Web Push authorization was granted by the user. For emails it may be that an email was sent confirming subscription status, and the user clicked the link in this email.

• $message - Message

Message Consent Denied

Indicates that a user denied (or removed) consent to be messaged. For Web Push this would be used to indicate that the browser Web Push authorization was not granted by the user. For emails it may be that a user unsubscribed from an email list.

• $message - Message